Privacy Policy

Who we are

Our website address is: https://www.spiraclethemes.com/

What personal data we collect and why we collect it

1) Forms

When you submit a form we collect your first name, last name and your email address so that we can correspond with you. When ordering or registering on our website we might ask you some additional information like your phone number, payment information and billing address etc. This information helps us to provide you greater user experience and better customer support.

2) Google Analytics

We use Google Analytics to track visitors on this site.
Google Analytics uses cookies to collect this data.
In order to be compliant with the new regulation Google included a data processing amendment.
The data we collect will be processed anonymously and “Data sharing” is disabled.
We don’t use other Google services in combination with Google Analytics cookies.

3) Chat System

This website uses tawk.to, a live chat solution provided by tawk.to Ltd. Tawk.to uses cookies to help us identify and track visitors. All communication between us and our visitors in this chat is over 128bit Secure Socket Layer, and all data is housed on encrypted servers. The chat log may be saved with your personal profile for the purpose of providing excellent customer service.

All personally identifying information collected via the chat service is held on the tawk.to system, which guarantees to meet all of the requirements of the General Data Protection Regulation.

For more information visit https://www.tawk.to/data-protection/gdpr/

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

When you purchase a product on spiraclethemes.com, your personal data are shared with well known payment companies, PayPal and Instamojo if you pay via Credit Card.
You can check their privacy policy,

PayPal: https://www.paypal.com/us/webapps/mpp/ua/privacy-full/
Instamojo: https://www.instamojo.com/privacy/

All financial transactions are processed through a payment gateway provider and are not stored or processed on our servers.

How do we protect your information

Your personal information is stored on secured servers and networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You can view, update, download or delete your personal data at any time from this page: Request Personal Data

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Privacy Policy Changes

Although most changes are likely to be minor, Spiracle Themes may change its Privacy Policy from time to time, and in Spiracle Themes’s sole discretion. Spiracle Themes encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Contact Information

If you have any questions, you can mail us at spiraclethemes[at]gmail[dot]com